Mission

For you, for them, for us, for tomorrow.

Engaged with society and the environment

The activities of Adenes Italia are aimed at reducing the impact on the environment and improving social life. There are three pillars on which our Corporate Social Responsibility is based:

a serious approach in ensuring the health, safety and well-being of our teams
care for customer satisfaction, which leads us to build innovative and diversified solutions, responding to the human and technological challenges dictated by the daily relationship with our interlocutors
attention to the environment, which allows us to be protagonists of the ecological transition, also limiting the environmental impact of our activities.

Engaged with values

For us, “doing business” means being clear that the heart of corporate life is people, even more so in the field of services, where the person is the spring point of work.
We look at people for what they are with their diversity, talents, expectations and dreams.
For us, the company must be a “nice place to be”, doing business understands the concept of “well doing” therefore the values of love, truth, justice, beauty.

Engage with customers

The customer experience in Adenes Italia contains all interactions and exchanges with customers and policyholders, from the first to the last contact.
This includes the possibility for the customer of an easy customer journey, a quality service, an organization for processes for rapid resolution of critical issues and the attitude of each of us with customers / insured.
The goal is to respond or exceed the expectations of our customers and insured, leave them satisfied and eager to generate a positive word of mouth towards us.

Engage with our employees for a positive experience

In Adenes Italia this includes various aspects, such as the quality and beauty of the work environment, relationships with colleagues and their superiors, opportunities for professional development and in particular internal mobility in the Group.
Employee experience is a strategic issue for us as we want motivated, loyal and satisfied employees.
We value talent through a team organization, capable of fostering career paths. We encourage collaboration and innovation.