SOLUTION

Catastrophe response

Reliable response, human-centred approach

We operate worldwide, placing people at the heart of every intervention.
When every minute counts, trust is essential. A crisis impacts more than just property – lives and business activities are disrupted. Through our global network of ADENES subsidiaries and our partner vrs Adjusters, our experienced catastrophe (CAT) response team respond rapidly, everywhere, with the same standards: clarity, speed and reliability. We are on the ground when it matters most.

Coverage in 140+ countries worldwide

Deployment within 24 hours

Multidisciplinary teams with strong local expertise

24/7 availability, wherever you need us

Our internatinal network – combining ADENES subsidiaries and vrs Adjusters – ensures continuous, locally grounded support in the face of the unexpected, for insurers and policyholders alike.

Our catastrophe response

Hurricanes, floods, earthquakes, wildfires, civil unrest – our teams are mobilised accross a wide range of major events worldwide. Each intervention strengthens our operational experience and refines our methods, enabling fast, efficient and scalable responses, regardless of the scope or complexity.

From initial assessment to final claim settlement, our experts combine technical rigour, field insight and international coordination to stand by our clients when it matters most.

Our response process:

Preparation

Risk monitoring and pre-event coordination with clients

Mobilization

Teams deployed on site within hours

Assessment

On the ground evaluation, analysis and support

Resolution

Accelerated settlements and recovery support

At your disposal

National and international deployment capability

Experienced loss adjusters and technical specialist

Scalable teams for major events

Real-time reporting and claims tracking

Seamless integration with your claims management processes

A constant commitment to integrity, transparency and efficiency